We are located at Columbia, Missouri. All of our products are manufactured in our FDA registered facility. Where our team of highly trained engineers and scientists use the finest equipment to produce our whitening gel.
Our teeth whitening gel contains hydrogen peroxide, which an active whitening agent that whitens stains in your enamel. Upon application, hydrogen peroxide quickly releases oxygen molecules that eliminate stains in your teeth. It is then activated by our LED light! Our whitener tested next to other brands proved to be one of the most effective on the market!
Our mask is made with: Volcanic Mud, Green Tea Matcha, Lemon Extract, Kaolin Clay, Bentonite Clay, Vitamin E, Aloe Vera Extract, Sweet Almond Oil, Citric Acid,Vitamin C, and Orange Oil. Made to be used with any skin type!
If your tracking information shows that your package was delivered, but you can't find it, within 36 hours of expected delivery you can:
- Verify the shipping address
- Look around the delivery location for your package (around your house, back porches, bushes, your apartment complex’s office)
- See if someone else accepted the delivery (family members, roommates, neighbors)
- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail
Here at Novashine we are dedicated to customer satisfaction and will do our best to take care of any issue you may encounter. Feel to contact us at: firstname.lastname@example.org and we’ll be glad to help.
If you notice that your light is shutting off after 10-15 seconds the most common cause is due to using an IPhone 11S Pro Max. These devices require a new, custom adapter which we are sending out for free to those that use this model. Please contact us if you have this device and it is shutting off. We currently offer 4 USB options with the kit so you can use any other device in the mean time while you whiten your teeth ( laptop, charging cube, tablet, etc. )
In the rare event you aren't using this model and it is shutting off, please contact us!:) We have a 2-year warranty for our light and we will ship you a new light within the same day.